Downloads: Latest Catalogues

Finding stores closest to you loading indicator
View All Sales Items This Month
x
Close

Commercial Fitness Equipment Warranties Compared

When people buy something we expect it to work – and by 'we' I mean the retailer, the manufacturer, and the buyer. But things break or wear-out. So when should things naturally wear-out and "How-long will the manufacturer stand behind their product before they transfer the repair costs to the owner?" And, given we buy fitness equipment to use on a regular basis, "How long will it take to fix it?"

If you own a gym with multiple pieces of fitness equipment, the cost of 'ownership' or 'operation' of this equipment includes not only purchase price and maintenance costs, but also (1) repair costs, but more importantly (2) the critical cost of "irate gym members not being able to use the equipment they are paying to use and not being able to maintain their routines or achieve their goals."

The equipment being supported by quickly accessible service techs should vastly shorten the second "irate customers from down time" issue, but what about the first issue - who pays for the repairs?

Warranties are the key to all of this and play a critical role in the big question "what does it really cost?" Comparatively, when we buy a car we expect there will be purchase price, maintenance, fuel, and the like – the total cost of ownership.

Here are a few warranty examples from leading equipment manufacturers.


Treadmill Warranties (in years):

Model

Frame

Parts

Labour

Cybex 770

10

5

2

Life Fitness 97T

7

2

1

Matrix T7X

7

3

3

Precor 885

7

2

1

SportsArt T675

Lifetime

5

3

True CS900

Lifetime

3

3

Technogym 900

2

2

1


Elliptical Warranties (in years):

Model

Frame

Parts

Labour

Cybex 770/625

10

3

1

Life Fitness 95X

2

2

1

Matrix E7/5/3

7

3

3

Precor 800s

7

2

1

SportsArt E875

Lifetime

5

3

True CS900E

Lifetime

3

3

Technogym 700

2

2

1


Recumbent Cycle Warranties (in years):

Model

Frame

Parts

Labour

Cybex 770/625

10

3

1

Life Fitness 95R

2

2

1

Precor 800s

7

2

1

SportsArt C575R

Lifetime

3

3

Star Trac E-RB

2

2

1

True CS900R

Lifetime

3

3

Technogym 700

2

2

1


Upright Cycle Warranties (in years):

Model

Frame

Parts

Labour

Cybex 770/625

10

3

1

Life Fitness 95C

2

2

1

Precor 800s

7

2

1

SportsArt C575U

Lifetime

3

3

Star Trac E-UB

2

2

1

True CS900U

Lifetime

3

3

Technogym 700

2

2

1