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Covid-19 Updates

Frequently Asked Questions

1. Are your stores open?

Our BC, Alberta, Ontario and Saskatchewan stores are all open to the public and are ready to help you. Our Ontario locations are open with limited capacity. Contact your nearest store for details.

All of our locations are offering curbside pick-up at the store for orders paid in full, and some stores are offering curbside home delivery options. Please call your local store to place an order and to discuss delivery or pick-up options and how we can serve you still. Our stores have varying hours as well, so please contact your nearest location for more information or click here for our up-to-date store hours.

2. I ordered online for in-store pick up, when can I pick up my order?

Please allow up to 2 weekdays for your order to be processed. You will be notified when payment is processed and then you will be notified separately with approximately how long your order should take to be ready for pick up. Please refer to your confirmation email for expected delivery time to the store. If you ordered with home delivery, you will be notified when payment is processed and will be notified separately with approximate shipping time once your order leaves our warehouse.

If you would like an update on the status of your online order, please refer to the contact info listed in your order confirmation email or contact our head office in Saskatoon here.

3. What can I order online?

We have a limited amount of product available for online purchase. You can view the items here. We’ve limited the products sold online because of inventory limitations, but also because we have reduced staff available to process and fulfill online orders in a timely manner.